REX Agent

Woodland Hills, CA, United States Full-time

About REX

REX is a well-funded, game-changing real estate technology startup located in Woodland Hills, CA. With the goal of improving the lives of homebuyers and sellers, REX has created a digital platform and personalized service model that eliminates traditional agent commissions, provides full transparency throughout the transaction and shifts control away from agents over to those who matter most: the consumers. Having proven the effectiveness of the REX model in 2015, REX is positioning itself for rapid growth in 2017 and beyond.

About The Position

REX is rapidly expanding our presence in Woodland Hills and the surrounding areas and we're seeking a licensed agent to work with the REX team and our home buyers and sellers as a REX Agent. REX home sellers only pay a 2% fee for the entire transaction and we go around the MLS to target home buyers directly with sophisticated marketing that we are pioneering in real estate. Transactions are managed with support from the REX platform and team, which includes engineers, marketers, customer support, transaction coordinators and a CA licensed broker. The REX Agent will leverage the platform, marketing efforts, and team to attract sellers and buyers and manage transactions to successful closings.

Job Responsibilities

  • Be accountable for customer satisfaction / delight 
  • Manage the home selling and purchase process, working with the REX broker, marketing team, operations, transaction coordinator, and customer service as needed
  • Arrange for photographer and, where applicable, stager and videographer for the home created be sure it shows well on REX
  • Work with seller and REX product team to be sure the detailed home profile is created and ensure that it’s high quality
  • Show the home, address questions, host open houses with potential buyers 
  • Customize REX seller agreements and Purchase agreements and encourage their rapid completion and signing; assist buyers and sellers with offers and negotiation, within REX’s guidelines
  • Respond to customer questions, drawing upon the time and expertise of REX personnel and key vendors or contractors in the areas of engineering, product, marketing, sales, legal, and transaction management
  • Provide real time updates to sellers whenever possible about the selling process and send weekly emails letting them know what we’ve done to market their home and how much exposure and activity we’ve generated for it
  • Track and report on activities critical to customer satisfaction and business success
  • Provide expertise on the home buying and selling to the broader REX team,supporting customer service, sales, marketing and product, and suggesting improvements to the REX solution and operations based upon this expertise
  • Recruit site reps – find 2-3 local, part time site reps to open homes for showings and open houses
  • Comply with REX policy manual and all BRE/legal statutes that mandate what agents will do – including visual inspection of property, ensure disclosures are consistent with what you see, sign necessary documents and disclosures

Experience & Qualifications

  • Licensed California licensed real estate agent, with 3 or more years' experience in residential home sales as both a seller’s and a buyer’s agent
  • Deep knowledge of the Southern California real estate market and the attractive neighborhoods within it, with a focus on the Conejo Valley
  • Superb client service and communication skills
  • Demonstrates REX’s brand attributes: tech- and financial-savvy, and a deep desire to make buying and selling of real estate better for consumers. Innovative and inspired by the potential of changing an industry
  • Embraces new technologies and services and is experienced with collaborative economy companies such as Uber, Airbnb, eTrade, eBay, and eLance
  • Proficient in Microsoft Word, Excel, Power Point and web-based research
  • Has experience with web-based collaboration tools and SAAS solutions such as, Google hangouts, Google docs and able to rapidly learn to use new tools with confidence
  • A proven ability to carefully follow a process, adhere to guidelines, track progress, and suggest improvements to the process and guidelines over time
  • Has a deep understanding of the real estate transaction process, documents and disclosures but not bound by traditional approaches where not legally mandated
  • Brings a perspective on how the residential real estate can be improved to benefit buyers and sellers and motivated to make those improvements reality

Compensation: Competitive salary with an equity stake in this fast growing tech company.


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